Electronic currencies exchanger – Site rules

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1. Parties to the agreement

This agreement is concluded between the Contractor – an online service for exchanging title units, hereinafter referred to as the “Contractor”, on the one hand, and the Customer – the person who used the services of the Contractor, on the other hand.

2. Definitions

2.1. Exchange of title units: An automated Internet service product provided by the Contractor in accordance with this agreement.

2.2. Customer: An individual who agrees to the terms of this agreement and joins.

2.3. Title sign: A conventional unit of the payment system, corresponding to settlements in electronic systems and denoting the rights under the agreement of the electronic payment system between the system and its Customer.

2.4. Application: Information provided by the Customer for the use of the Contractor’s funds in electronic form and confirming his agreement with the terms of use of the service proposed by the Contractor in this application.

3. Terms of agreement

These conditions are considered organized on the basis of the terms of the public offer formed at the time the Customer submits an application, and are an integral part of this agreement. The public offer is information about the conditions for submitting an application displayed by the Contractor. The main components of a public offer are the actions performed by the Customer upon completion of the application, which indicate his clear intentions to conclude a transaction on the terms proposed by the Contractor. The time, date and parameters of the application are created automatically by the Contractor after the completion of the application. The customer must accept the offer within 24 hours from the completion of the application. The Agreement comes into force from the moment the title units in the full amount specified in the application are received from the Customer to the Contractor’s accounts. Operations with title units are regulated in accordance with the rules and format of electronic payment systems. The agreement is valid for the period determined from the moment of filing the application until termination at the initiative of one of the parties.

4. Subject of the agreement

By using technical means, the Contractor undertakes to exchange title units for a commission from the Customer after submitting an application. This is carried out by selling title units to persons wishing to purchase them for the amount specified not less than in the application submitted by the Customer. The funds received by the Contractor are transferred to the details specified by the Customer. If a profit is received during the exchange, it remains on the Contractor’s account as an additional benefit and a bonus for commission services.

5. In addition

5.1. If the amount in the Contractor’s account differs from that specified in the application, the Contractor makes a recalculation corresponding to the actual receipt of title units. If the specified amount in the application is exceeded by more than 10%, the Contractor has the right to terminate the contract unilaterally, returning all funds to the Customer’s details, minus commission expenses.

5.2. If the title units are not sent to the Customer’s specified details within 24 hours, the Customer has the right to demand termination of the contract and the return of the title units to his account. The application for termination of the contract is executed if the funds have not yet been transferred to the Customer’s details. Refunds will be made within 24 hours of receiving a request to terminate the contract.

5.3. If the title units are not credited to the Contractor’s account within the specified period, the contract is terminated by the Contractor. If title units arrive after the specified period, they are returned to the Customer’s account minus commission costs.

5.4. The Contractor is not responsible for delays in the transfer of funds due to the fault of the payment system. The Customer agrees that claims must be made against the payment system.

5.5. If tampering of communication flows or an impact on the Contractor’s program code is detected, the application is suspended and the funds are recalculated according to the agreement. In case of disagreement with the recalculation, the Customer has the right to terminate the contract.

5.6. The Customer fully agrees with the limited liability of the Contractor and refuses additional guarantees. Both parties bear no additional liability.

5.7. The Customer undertakes to comply with the law and not create obstacles to the operation of the Contractor’s program code.

5.8. The Contractor is not responsible for erroneous transfer of electronic currency due to incorrect details of the Customer.

6. Warranty period

The Contractor provides a guarantee for the services provided within 24 hours from the date of exchange of title units, unless otherwise stated.

7. Unforeseen circumstances

In the event of unforeseen circumstances that prevent the Contractor from fulfilling the terms of the contract, the deadline for completing the application may be postponed during the period of force majeure. The Contractor is not responsible for overdue obligations.

8. Form of agreement

Both parties, the Contractor and the Customer, recognize this agreement as equivalent in legal force, drawn up in writing.

9. Working with maps of England, Germany and the USA

Cardholders from England, Germany and the USA can extend the deadline for the transfer of title units indefinitely, depending on the results of a full verification of the cardholder’s data. The funds remain in the Contractor’s account until the verification is completed.

10. Claims and disputes

Claims under this agreement are accepted by the Contractor in the form of an email in which the Customer describes the essence of the claim. The letter is sent to the Contractor’s details indicated on the website.

11. Conducting exchange transactions

11.1. It is prohibited to use the Contractor’s services for illegal transactions and fraudulent activities. The customer undertakes to comply with the law and bear responsibility for violations.

11.2. If it is impossible to complete the application for technical reasons, the funds are returned to the Customer’s account within 24 hours or credited to the account when the problems are resolved.

11.3. The Contractor may transfer information about fraud to law enforcement agencies and the administration of payment systems upon request.

11.4. The customer undertakes to provide identification documents in case of suspicion of fraud or money laundering.

11.5. The Customer undertakes not to interfere with the Contractor’s work and provide accurate data to fulfill the terms of the contract.

12. Disclaimer

The Contractor has the right to refuse to conclude a contract and fulfill an application without giving reasons. This rule applies to all clients.